Privacy Policy

Car Smart People LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Data Collected

We collect the following types of data from providers:

• Business credentials: Company name, business license numbers, certifications, and professional qualifications
• Licensing and certification data: Professional licenses, certifications, and regulatory compliance information
• Payment and subscription records: Billing information, payment history, and subscription details
• Communications and chatbot data: Messages, support interactions, and chatbot conversation logs

2. Data Use

We use the collected data for the following purposes:

• Provider vetting and verification: To verify credentials, licenses, and qualifications
• Marketing and directory services: To display provider information in our directory and facilitate connections with car owners
• Platform communications: To send important updates, notifications, and support communications
• Compliance and fraud prevention: To ensure platform integrity and prevent fraudulent activity

3. Cookie Consent

4. Data Sharing

We may share your data with:

• Third-party vendors contracted to deliver platform services
• Legal authorities when required by law or to protect our rights
• Business partners with your explicit consent

5. Data Security

We implement reasonable security safeguards to protect your data. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

7. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR). For detailed information about our GDPR data processing practices, please see our GDPR Data Processing Addendum.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.